While downloading the latest game from Blizzard I noticed it seemed to be going real slow. (See image below)
Now, since I ordered, and have been paying for, a "high speed connection" I thought this looked a bit bogus per their own advertising:
I am paying for up to 5Mbps (5Mbps / 8 bits = 625 KBps). Note the difference between Kbps (Kilo-bits per second) and KBps (Kilo-bytes per second). What I am seeing regularly is 180 KBps (180KBps * 8 = 1.44Mbps). This is close to the advertised speed for the $29.95/month package. I am paying for the larger package though.
Note:
1) I have spent several calls with their tech support. The ultimate solution was Skybeam put me on the lower package because they could never get above it.
2) I did not get a refund for $$ spent on a system that they acknowledged could not support the advertised speeds.
So, now I am out shopping for a new ISP.
Keith Barrows
ASPInsider